Faq
Are you a factory?
Yes. With 13 years experience MAUFACTURER
Can I get free samples?
Yes. Pls contact with our sales for sample details .
Do you do OEM/ODM? How to do?
Yes, OEM/ODM/RTS is acceptable. MOQ=1 piece. Our design team will help you design according to your requirements.Welcome customized mould design ,LOGO printing ...
What’s your lead time?
For common products ,1-3working days ,For customized products ,need about 15-25 working days after getting payment .
What payment methods do you accept?
Alipay,T/T,Western Union,Paypal and others.
What should I do if goods have problem?
Show us the problem products photos or video ,our engineer will know the problem reason ,our sales will service you in 24/7 hours and solve it soon .
How do you control the quality ?
XTW have reliable and strict quality control system,100% aging testing before packaging.Third party inspection are also acceptable.